Rosacea Concierge Offers Patient Support and Resources


Bayer HealthCare recently launched Rosacea Concierge, a new resource for the estimated 16 million people living with rosacea. The new, easy-to-navigate includes information on rosacea in the form of video tutorials from a team of experts, including a dermatologist, nutritionist, and an aesthetician who offer perspectives and recommendations covering many aspects of living with rosacea.

In addition to online services, the Rosacea Concierge program also offers access to a 24-hour Rosacea Concierge support line staffed by nurses who specialize in rosacea education and a custom mobile application, According to Bayer, the support line and the app help provide access to the latest news, tips, and tools for understanding rosacea. Rosacea Concierge and The Rosacea App are not intended to be a substitute for medical care, and Bayer encourages patients to visit their healthcare professional for proper diagnosis and advice on treatment options.

By registering for Rosacea Concierge, patients will be able to:

·      Speak "live" with nurses specializing in rosacea education

·      Watch videos with information about rosacea from experts in dermatology, nutrition, and aesthetics such as advice for handling flare-ups, make-up advice and diet and exercise tips

·      Access personalized online tools and a variety of other helpful resources such as medication refill reminders and a trigger tracker

·      Print copay cards to help cover the cost of purchasing medication

"I have been involved with the Rosacea Concierge program from the very beginning, and the updates to the website are just fantastic," said Dr. Julie Harper, private practice, Dermatology and Skin Care Center of Birmingham, partnering with Bayer on the Rosacea Concierge program. "While Rosacea Concierge is not a substitute for medical care, for many people living with rosacea it is a great resource for information that now has even more to offer."

To enroll, patients should visit or call 855-346-2232.

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