Galderma Collaborates with Nespresso to Offer Patient Loyalty Incentive Program
Galderma Laboratories, L.P., recently teamed up with Nespresso to offer a new rewards program for patients who seek Restylane treatments from aesthetic professionals. With a qualifying purchase of Restylane dermal fillers, aesthetic professionals will receive a set of vouchers for complimentary Nespresso VertuoPlus machines to offer their patients receiving Restylane treatments. The program is being offered nationally while supplies last.
"Our collaboration with Nespresso provides a unique incentive that caters to the lifestyle and preferences of our patients and aesthetic professionals," says Alisa Lask, Vice President and General Manager of Galderma's U.S. Aesthetic Business. "At a time when the market is expanding, we remain committed to supporting its growth and the success of our customers by providing innovative offerings that increase patient retention and drive new users into aesthetic offices."
The program is being rolled out nationwide based on the success of a pilot program launched earlier this year at select aesthetic offices.
"Building patient loyalty and retention is crucial to the success of my practice, so it's important that I look for new ways to support my patients and encourage them to return for additional treatments and services," says Dr. Michael Somenek, a facial plastic surgeon in Washington, DC. who is also a paid Galderma consultant. "My practice saw a notable response to Galderma's Nespresso pilot offer, motivating my patients like never before and allowing me strengthen the relationships to enhance their overall experience."
This Nespresso collaboration underscores Galderma's mission to invest in innovations that impact its patients' lives and customers' success.